FAQs

Where can we find you?

Our storefront has officially opened! You can find us at 1828 12th ave, Ste B on Friday-Sunday from 11am-5pm!

Do you offer dairy free, gluten free, or vegan options?

Yes! We have two vegan options—vegan yuzu crinkle cookie and vegan AND gluten free ube cookies & cream rice crispy. All of our rice crispy treats are gluten free! Please note, however, that we are not a gluten free facility and there is a risk of cross contamination.

Do you accommodate nut allergies?

Of course! All menu items that contain nuts will always be disclosed. Please note that while I can accommodate a nut allergy, my kitchen is not 100% nut free and cross contamination can occur.

Do you offer nationwide shipping?

Unfortunately, I don’t have any items available for shipping on the site right now.

Do you offer pick up?

I do not offer pick up at the moment. But you can visit me at one of my future pop ups!

Do you offer delivery?

I cannot offer delivery at this moment. All orders must be picked up in person.

How early in advance do I have to order my cakes?

I require at least two weeks notice for all cake orders. With that said, I cannot guarantee that your order will be fulfilled even if you do place an order two weeks in advance. You will receive an email and full refund in the event I cannot fulfill your order.

What is your cancellation policy?

All custom orders cancelled before 72 hours of the order date will receive a full refund. If cancelled between 72-48 hours, orders will receive a 50% refund. If cancelled within 48 hours of the date, orders cannot be refunded.

Do you offer catering?

I’d love to cater your next event! Please reach out to me at kelly@kemidessertbar.com to see if I can help you.